PT Jalameta Pilar Sinergis is a technology company delivering software solutions to the global market—providing high-tech, service-based business solutions for customers spread across Indonesia. With a distributed customer base and multiple internal teams collaborating across projects, operational clarity and system integration are essential to maintain speed, consistency, and control.

Before working with Fujicon, Jalameta faced several operational bottlenecks. Purchase requests and expense submissions were still handled manually, which slowed down approvals and made documentation harder to track. At the same time, the company lacked end-to-end visibility into projects—especially when it came to understanding how time allocation, spending, and project progress were connected in real time. Customer communication also posed a challenge: WhatsApp interactions were active but not integrated into the business system, making follow-ups and history tracking less structured. Meanwhile, several key functions—such as HR, inventory, and finance—were running in separate systems, creating data silos and reducing overall operational efficiency.

Together with Fujicon, Jalameta implemented a more streamlined and connected workflow. The first step was automating the purchasing and approval process, enabling structured purchase requests, clearer approval paths, and faster procurement cycles. Next, Project and Timesheet modules were integrated to give better visibility into work execution—helping teams monitor progress, track time spent, and connect effort to project outcomes. To strengthen customer engagement and follow-up processes, Jalameta integrated Wablas API (for WhatsApp communication) along with Email Marketing, creating a more organized approach to customer communication across channels. Finally, a unified dashboard was introduced to visualize operational and financial data in one place—supporting quicker decisions based on real-time information rather than manual compilation.

This implementation was supported by a comprehensive application stack: CRM, Sales, Purchase Request, Purchase, Project, Timesheet, Expenses, Inventory, HR, Loan, Accounting, Email Marketing, Event, Survey, Website, Asset & Maintenance, and Live Chat. With these modules working together, PT Jalameta Pilar Sinergis now operates with a more integrated foundation—purchasing and approvals move faster, project and time tracking are more transparent, customer communication is better organized, and management gains consolidated visibility across operations and finance.